I Didn’t Know That!
I didn’t know that when one of our guests (customer) came in and said, “We just traded our car in and did you know we were offered a better trade-in value because of your shop?” At first I thought it was the very good shape the car was in. It’s a fact, a vehicle well maintained is worth more, but how do you know it’s maintained? The best way is CARFAX. We have been associated with CARFAX for quite a while. Every night they download the repairs and maintenance we did that day on your vehicle. So when they came in to thank us for keeping the value of the car higher with our great service and for using CARFAX, I said “I didn’t know that!”